Privacy Policy
We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Table of Contents
At Dwyer Foundation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dwyerfoundation.com, make a donation, volunteer with us, or interact with our services. By using our website and services, you consent to the data practices described in this policy.
At Dwyer Foundation, we collect information to provide better services to our donors, volunteers, and beneficiaries. We are transparent about what we collect and how we use it.
Personal Information You Provide
When you donate, volunteer, or interact with our website, we may collect:
Identity Information
- Full Name
- Date of Birth
- Gender
- Photograph (for volunteer ID)
Contact Information
- Email Address
- Phone Number
- Mailing Address
- City, State, PIN Code
Financial Information
- Payment Card Details (processed securely)
- Bank Account Information (for refunds)
- PAN Number (for 80G tax certificates)
- Transaction History
Professional Information
- Occupation
- Organization Name
- Skills and Expertise
- Volunteer Experience
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- Device Information: Browser type and version, operating system, device type (mobile/desktop)
- Network Information: IP address, internet service provider, approximate geographic location
- Usage Information: Pages visited, time spent on pages, click patterns, referring website
- Cookies and Tracking: Session cookies, preference cookies, analytics data (see our Cookie Policy)
We use the information we collect for specific, legitimate purposes that support our charitable mission:
Donation Processing
- Process and verify your donations securely
- Issue 80G tax exemption certificates
- Send donation receipts and confirmations
- Maintain accurate financial records as required by law
Communication
- Send updates about our programs and impact
- Share newsletters (only with your consent)
- Respond to your inquiries and support requests
- Invite you to events and volunteer opportunities
Service Improvement
- Analyze website usage to improve user experience
- Understand donor preferences and giving patterns
- Develop new programs based on community needs
- Measure the effectiveness of our campaigns
Legal Compliance
- Comply with Income Tax Act requirements (Section 12A, 80G)
- Adhere to FCRA regulations for foreign contributions
- Maintain records as required by NGO regulations
- Respond to legal requests from authorities
We DO NOT sell, trade, or rent your personal information to third parties for marketing purposes. Your trust is paramount to us.
We may share your information only in the following limited circumstances:
Payment Processors
We use trusted payment gateways to process your donations securely:
- Razorpay: For online card and UPI payments
- Bank Partners: For NEFT/RTGS transfers
These processors are PCI-DSS compliant and do not store your full card details.
Government Authorities
We share information with government bodies when legally required:
- Income Tax Department (for 80G compliance and audits)
- Ministry of Home Affairs (for FCRA compliance)
- Charity Commissioner (for NGO registration compliance)
Service Providers
We work with trusted service providers who assist our operations:
- Email service providers (for newsletters)
- Cloud hosting providers (for website and data storage)
- Analytics providers (for website improvement)
All service providers are bound by strict confidentiality agreements.
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- 256-bit SSL/TLS encryption for all data transmission
- PCI-DSS compliant payment processing
- Regular security vulnerability assessments
- Firewall protection and intrusion detection
- Encrypted database storage
Administrative Safeguards
- Strict access controls (need-to-know basis)
- Employee background verification
- Regular security training for staff
- Confidentiality agreements for all personnel
- Incident response procedures
Important: While we implement industry-standard security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
You have important rights regarding your personal information. We respect and uphold these rights:
Right to Access
Request a copy of the personal data we hold about you. We will provide this within 30 days.
Right to Correction
Request correction of any inaccurate or incomplete information we hold about you.
Right to Deletion
Request deletion of your data (subject to legal retention requirements for tax records).
Right to Opt-Out
Unsubscribe from marketing communications at any time via email link or by contacting us.
Right to Restrict
Limit how we process your data in certain circumstances.
Right to Portability
Receive your data in a structured, commonly used format.
To exercise any of these rights, contact us at:
Email: privacy@dwyerfoundation.com
We will respond to your request within 30 days.
Protecting children's privacy is especially important to us. Our website and donation services are not directed to individuals under 18 years of age.
Our Commitment
- We do not knowingly collect personal information from children under 18 without parental consent.
- If we learn that we have collected information from a child under 18, we will delete it promptly.
- Parents or guardians who believe their child has provided us with personal information should contact us immediately.
For our beneficiary programs involving children, we obtain proper consent from parents/guardians and handle all information with extra care and in compliance with child protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- Minor Changes: Updated "Last Updated" date on this page
- Significant Changes: Email notification to registered users
- Material Changes: Prominent notice on our website homepage
We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Dwyer Foundation - Privacy Office
Email Contacts
- General Privacy: privacy@dwyerfoundation.com
- Data Requests: data@dwyerfoundation.com
- Complaints: grievance@dwyerfoundation.com
Phone & Address
- Phone: +91 631 2222461
- Office Hours: Mon-Sat, 10 AM - 6 PM IST
- Dwyer Foundation
Registered Office Address
Ranchi, Jharkhand, India
Response Time: We aim to respond to all privacy inquiries within 48 hours and resolve data requests within 30 days.
Have Questions?
If you have any questions about this policy, please contact us at legal@dwyerfoundation.com or call +91 631 2222461